Frequently Asked Question(s)

N95 refers to a filter class, not a mask. Many masks have an N95-class filter, and many people refer to them, and have come to know them as N95 masks. An N95 mask means the mask filters out at least 95% of non oil-based particles, including haze particles.

For more information, please refer to the following link: http://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/RespSource3basic.html

The AIR⁺ N95 Mask is tested in accordance to the EN 149:2001+A1:2009 (European) and the N95 NIOSH-approved (American) standards. Under both test standards, the AIR⁺ N95 Masks achieved at least 95% filtration efficiency against non-oil based particles.

NIOSH and European FFP standards are two internationally recognised standards that test and certified the protection efficiency of a respiratory mask.

The European test methodology (FFP) tests for both non-oil based particles and oil-based particles.

Yes it does. Haze particles are mostly made up of particles that are 2.5 microns or smaller.

The N95 Mask has been tested and found adequate to provide protection against haze/volcanic ash as it is at least 95% efficient in filtering small particles down to 0.1- 0.3 microns.

For comparison: human hair is on average 70 to 80 microns and human red blood cell is 5 microns in diameter, dust mite and allergens are 0.1-0.3 microns.

The AIR⁺ Reusable Mask is a high performance reusable mask with proven anti-microbial protection against 99.9% of bacteria and viruses as well as more than 95% particulate filtration against PM2.5 and harmful particles. Designed for those who demand a higher level of protection in their daily lives.

The AIR⁺ Reusable Mask is designed with both anti-microbial and anti-haze protection for everyday use. The surface of the mask is coated with anti-microbial technology proven to kill 99.9% of bacteria and viruses. The layer inside the mask filters more than 95% of PM2.5 and harmful particles.

The AIR⁺ Reusable Mask is available in M and L sizes. Please use this chart to measure from your chin to eye level. If you measure 110mm-120mm, M size fits you best. If you measure 120mm-140mm, L size fits you best.

Please hand-wash mask lightly before first use.

Please wash your mask when dirty or stained. It is not necessary to wash the mask if only used lightly for a short period of time.

For hygiene and safety reasons, always store your mask in a clean ziplock bag when not in use. Each AIR⁺ Reusable Mask comes in a reusable ziplock bag for your convenience.

We do not recommend using the mask past 30 washes as the anti-microbial and filtration properties of the mask will decrease after 30 washes. However, you may continue to use them like an ordinary fabric mask if you wish.

The AIR⁺ Surgical Mask is a disposable medical face mask that is intended for single use only.

For hygiene and safety reasons, always keep your mask in a clean ziplock bag, mask keeper or case when not in use (eg. during dining or eating). Avoid touching the surface of your mask when handling.

The S, M, and L sizes that we offer are based on 3D facial scans and tests performed on more than 850 Asian facial profiles, and suitable for families.

It is also designed for workers whose outdoor jobs expose them to dust and small particles, and men and women who are required to wear protective masks for long period while working when there is haze, virus outbreaks or volcanic ash.

Individuals with chronic respiratory, heart or lung conditions or anyone who is in doubt, please seek advice from your healthcare provider before using the N95 Mask.

For more information, please visit the following link:

https://www.moh.gov.sg/resources-statistics/educational-resources/haze/faqs-on-haze-health-advisory

The AIR⁺ N95 Mask is certified to both NIOSH and European FFP standards, undergoing two different sets of tests, and each with different testing protocols. For instance the FFP certification involves a test for filtration of oil-based particles while the NIOSH certification does not.

Under these standards, AIR⁺ N95 Mask in S & M sizes are classified as FFP1, while the L-sized Mask is classified as FFP2. Our S and M-sized AIR⁺ N95 Masks exceeded 95% efficiency for non-oil based particles and showed at least 80% efficiency for oil-based particles.

Under the European Standards, which adopts the lower efficiency rating of the two, S and M-sized AIR⁺ N95 Masks received an FFP1 rating. The L-sized Mask achieved the higher FFP2 rating due to the larger filter area of the mask, helping it function more efficiently with oil-based particles.

When the testing protocols were conducted for NIOSH certification, all three sizes – S, M, L are rated NIOSH N95.

Regardless of the markings, all AIR⁺ N95 Masks are tested in accordance to US NIOSH and European Standards, and exceed 95% filtration efficiencies against non-oil based particles.

The AIR⁺ N95 Mask is registered with US NIOSH under the following product codes: AP520VS (small), AP520VM (medium), AP520VL (large). For more information, please visit the following link: http://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/N95list1-i.html#index

The AIR⁺ N95 Mask is registered with European Standards EN 149:2001+A1:2009 under the following product codes: A+211VS (small), A+210VM (medium), A+220VL (large).

The products manufactured by Innosparks Pte Ltd for both retail and industrial users are marked with either NIOSH or EN149.

To determine the right mask size to purchase, you can use the measurement gauge found on the product packaging to match the distance from the eye to the bottom of the chin.

The N95 Kids Mask that we offer is scientifically developed, based on 3D facial scans and tests performed on 365 kids’ facial profiles, to protect young children aged 3 – 6 years old.

Individuals with chronic respiratory, heart or lung conditions or anyone who is in doubt, please seek advice from your healthcare provider before using the N95 Mask.

For more information, please visit the following link: https://www.moh.gov.sg/resources-statistics/educational-resources/haze/faqs-on-haze-health-advisory

It is not advisable to use the mask on children younger than 3 years old.

The AIR⁺ N95 Kids Mask is tested and benchmarked to meet the EN 149:2001+A1:2009 (European) standard.

There are currently no international certification standards for use of masks in children. Hence the N95 Kids Masks is tested and benchmarked to EN 149:2001+A1:2009 (European) standard.

All our N95 Masks can be used for up to 8 continuous hours. Actual duration is dependent on how polluted the environment is, and the N95 Mask should be replaced when you find it hard to breathe.

Stop using the mask if you experience breathing difficulties or allergic reactions.

Yes, all our N95 Masks can be reused intermittently, for up to a total of 8 hours. Replace the N95 Mask when it is physically damaged or dirty or when you experience discomfort in breathing.

To safely dispose your N95 Mask, place it in a plastic bag and put it in the trash. Wash your hands after handling the used N95 Mask.

No, for hygiene and safety reasons, all our N95 Masks are for individual use only, and should not be shared.

The N95 Mask is recommended for individuals who may be exposed to hazardous air quality condition, such as dust, small particles, haze, virus outbreaks or volcanic ash. To determine the air quality in your location, you should always refer to your local governmental health agencies.

The Micro Fan is an attachable ventilator that is compatible to the N95 Mask. When used, it improves air circulation within the mask through the extraction of heat, moisture and accumulated carbon dioxide. It is light-weight and fits onto any S, M or L-sized N95 Mask.

Yes, the Micro Fan is powered by a built-in rechargeable lithium-polymer battery.

• Charging is done via USB to a computer system or power adaptor
• Usage time: Up to 2.5 hours continuous use

No, it is not replaceable. You should replace it with a new Micro Fan and discard the old Micro Fan.

The Micro Fan can be recharged more than 300 times. If used every day, the Micro Fan can be used for over a year, subject to battery rating condition.

No, the Micro Fan only fits on S, M or L-sized N95 Masks.

Yes, the N95/N95 Kids Masks and Micro/Nano Fan are packaged and sold separately.

The Nano Fan is an attachable ventilator that is compatible only to the N95 Kids Mask. When used, it improves air circulation within the mask through the extraction of heat, moisture and accumulated carbon dioxide. It is ultra-lightweight, adding little to no pressure on little faces when fitted on the N95 Kids Mask.

Yes, the Nan Fan is powered by a built-in rechargeable lithium-polymer battery.

• Charging is done via USB to a computer system or power adaptor
• Usage time: Up to 2.5 hours continuous use

No, it is not replaceable. You should replace it with a new Nano Fan and discard the old Micro Fan.

The Nano Fan can be recharged more than 300 times. If used every day, the Nano Fan can be used for over a year, subject to battery rating condition.

No, the Nano Fan only fits on N95 Kids Masks.

Yes, the N95 Mask and N95 Kids Masks, and Micro/Nano Fan are packaged and sold separately.

We recommend that you replace the N95 Mask and/or N95 Kids Mask after 8 hours of use. The Micro/Nano Fan is designed to enhance the comfort of N95 Mask and/or N95 Kids Mask wearers, it does not extend the usable life time of the mask.

Stop using the mask if you experience breathing difficulties or allergic reactions.

Yes, the attachable Fan enhances the effectiveness of the N95 Mask and N95 Kids Mask. When it is fitted to the mask, the wearer will experience improved breathing comfort and cooler airflow over extended period of time. However, on its own, the N95 Mask and N95 Kids Mask offers wearers adequate protection against airborne contaminants.

The Micro and Nano Fan is highly recommended for children and the elderly, as it removes accumulated carbon dioxide that may result in physiological impact such as giddiness or headache.

No, All AIR⁺ attachable Fans are compatible only with the AIR⁺ N95 and N95 Kids Masks.